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Added 12-26-2018


Under general supervision, performs a variety of clerical duties requiring skills of a technical and specialized nature; performs related work as required. 
Primary Tasks:
  • Receives, screens and transfers incoming calls to Department personnel.
  • Greets visitors and serves as a custodian of visitor badges.
  • Provides general information and responses to public inquiries.
  • Proofreads accident reports, incident reports, supplemental reports and citations.
  • Enters accident and incident reports online.
  • Performs other duties as required.
Knowledge, Skills and Abilities:
  • Thorough knowledge of vocabulary, grammar, English and spelling.
  • Excellent working knowledge of Microsoft Office products.
  • Knowledge in the use of a multi-line phone system.
  • Knowledge of basic criminal justice terminology.
  • Ability to multi-task in an office environment.
  • Skill in file management and organization.
  • Ability to observe and monitor visitors.
  • Thorough knowledge of the specific tasks and duties as required by the department or agency assigned.
  • Skill in the operation of office machines and equipment.
  • Ability to deal tactfully and courteously with the public.
  • Ability to keep information confidential.
  • Ability to establish and maintain effective working relationship with other employees.
  • Knowledge of Spillman or ability to learn how to use software.



Education: Any combination of education and experience equivalent to a high school diploma. Experience: Experience working in a clerical position in an office environment; or an equivalent combination of training and experience.

Special Requirements

Possession of an appropriate valid North Carolina driver’s license.

Miscellaneous Information

Bilingual applicants encouraged to apply.

Specific details

Job Type Employee
Job Status Full time
Compensation Type Per year